Terms and Conditions | SuissQuick Road Travel Insights GmbH

1. SuissQuick Service Scope and Limitations

SuissQuick Road Travel Insights GmbH provides a comprehensive suite of digital tools and information services designed to assist drivers with travel across Switzerland. Our services include, but are not limited to, guidance on road trip planning, Swiss motorway vignette requirements, real-time border crossing advisories, cantonal road rule explanations, route optimization suggestions, parking regulations, Low Emission Zone guidance, seasonal mountain pass status, and vehicle equipment checklists.

Swiss road network with digital overlay highlighting data points — Visualizing the breadth of SuissQuick's information services across Switzerland's road network.

Important Disclaimer: While we strive for accuracy and real-time updates, all information, including real-time data, is provided for guidance purposes only. Users are responsible for verifying critical information (e.g., specific legal requirements, live road conditions, opening hours) independently before making travel decisions. SuissQuick cannot be held liable for discrepancies, errors, or changes beyond our control, including those stemming from third-party data providers or unforeseen circumstances.

Service availability may be subject to routine maintenance or unforeseen technical issues. We commit to minimizing disruptions and providing prior notice for scheduled maintenance whenever feasible. Our tools may integrate with third-party services; their terms and privacy policies govern data shared with them, and SuissQuick disclaims responsibility for their independent operations.

2. User Rights and Responsibilities

As a user of SuissQuick services, you have the right to access accurate, up-to-date travel information and to utilize our platform as intended. We are committed to providing an accessible and reliable service experience.

Your Responsibilities:

Utilize SuissQuick solely for lawful purposes related to Swiss road travel planning.
Maintain the confidentiality of any account credentials and report unauthorized access immediately.
Abide by all applicable Swiss and international laws and regulations while using our information.

Prohibited Uses:

Any use of the SuissQuick platform for unlawful, harmful, or unauthorized activities is strictly prohibited. This includes, but is not limited to, attempting to disrupt service, distributing malicious software, engaging in data scraping without explicit permission, or misrepresenting your identity. Violation of these terms may result in immediate suspension or termination of your access to our services without notice.

All content, including text, graphics, logos, and software, made available through SuissQuick is the property of SuissQuick Road Travel Insights GmbH or its licensors and is protected by intellectual property laws. Users may not reproduce, distribute, or create derivative works from our content without explicit written consent.

3. Data Protection and Privacy Terms

Your privacy is paramount to SuissQuick. These terms complement our comprehensive Privacy Policy, which details our practices regarding your personal data.

We collect data necessary to provide and improve our services, such as usage patterns for route optimization tools and anonymized feedback. All data collection adheres to strict Swiss and EU data protection regulations, including GDPR principles. Your explicit consent is obtained where required.

SuissQuick uses cookies and similar technologies to enhance user experience, analyze site traffic, and deliver personalized content. Details on the types of cookies used and how to manage your preferences are available in our Privacy Policy. You have full control over your cookie settings.

You retain full control over your personal information. You can access, correct, delete, or port your data by contacting us. For international users, data may be transferred and processed in Switzerland, a country with robust data protection laws recognized by the EU as providing an adequate level of protection. Strict safeguards are in place for any necessary cross-border transfers.

Digital shield icon representing data protection overlaying secured data lines — Our commitment to safeguarding your data with robust digital protection measures.

4. Service Liability and Disclaimers

SuissQuick provides its services on an "as-is" and "as-available" basis without any warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. While we strive for accuracy and reliability, we do not warrant that our services will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by applicable law, SuissQuick Road Travel Insights GmbH, its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our services, even if advised of the possibility of such damages.

Force Majeure Clause:

SuissQuick shall not be held responsible for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, embargoes, riots, strikes, governmental actions, or natural disasters. In such events, our obligations under these terms will be suspended for the duration of the event.

We strongly recommend that all users secure appropriate travel insurance to cover unexpected events, travel disruptions, or car breakdowns, as SuissQuick does not provide insurance coverage. All legal disputes arising out of or related to these terms will be governed by the laws of Switzerland, and the courts in Basel-Stadt, Switzerland, shall have exclusive jurisdiction.

5. Dispute Resolution and Legal Procedures

At SuissQuick, we are committed to resolving any potential disagreements promptly and fairly. Should a dispute arise concerning our services, we encourage users to first contact our customer support team to seek an informal resolution. Many issues can be resolved quickly through direct communication.

Escalation Process:

Immediate contact with [email protected] outlining the issue.
For unresolved matters, a formal written complaint can be submitted to our legal department at our registered address: SuissQuick Road Travel Insights GmbH, 18 Grosspeter Street, 4th Floor, 4052 Basel, Switzerland.
Should dispute remain, parties agree to consider mediation as a first step towards dispute resolution, conducted by a mutually agreed-upon mediator in Basel, Switzerland.

Any legal action or proceedings relating to your access to or use of the service or these Terms and Conditions shall be instituted in the courts of Basel-Stadt, Switzerland. By using our services, you expressly agree to the exclusive jurisdiction of these courts.

For specific legal and compliance inquiries, please direct correspondence to the address above or email [email protected]. We aim to respond to all inquiries with diligence and transparency.

Transparent Terms for Your Swiss Journey