2024 Vignette Update: New digital options available | Real-time border wait times | Winter equipment required until March 15

Connect with SuissQuick – Your Swiss Travel Experts

Get expert Swiss travel support when you need it – multiple ways to connect with our travel specialists based in Basel. Our commitment to clear communication helps you navigate Swiss roads with confidence. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.

Multiple Ways to Reach Our Travel Experts

Phone Support

Speak directly with our Basel-based, multilingual specialists for immediate assistance.

Call Us Now

Typical response: Instant

Email Inquiry

Send us your detailed questions. We handle inquiries rapidly and thoroughly.

Email Us

Typical response: Within 4-6 business hours

Live Chat Support

Get instant expert assistance through our live chat for quick questions.

Typical response: Within minutes during business hours

For urgent situations outside regular hours, please consult our Emergency Procedures section below.

Send Us Your Travel Questions

Use the form below for comprehensive inquiries or to attach documents related to your Swiss travel plans.

Max file size: 5MB per file. Supported formats: .pdf, .jpg, .png

You will receive an automatic acknowledgment with a response timeline within minutes.

Visit Our Basel Headquarters

While most of our assistance is delivered online, you are welcome to visit our office in Basel for in-person consultations by appointment. Our team is ready to provide personalized guidance.

SuissQuick Road Travel Insights GmbH
18 Grosspeter Street, 4th Floor
4052 Basel-Stadt, Switzerland
Phone: +41 61 588 42 30
Email: [email protected]

Office Hours: Monday - Friday, 09:00 - 17:00 CET (By Appointment Only)

Public Transport: Located near Basel SBB train station, easy access via tram lines 10, 11, 16 (Grosspeterstrasse stop).

Static map showing SuissQuick office location in Basel, Switzerland, marked with a pin near a prominent train station, indicating public transport routes.
Our office is conveniently located a short walk from Basel SBB Station.

Partnership and Business Opportunities

SuissQuick is open to collaborations that enhance the Swiss travel experience. If you are a travel agency, rental car company, tourism board, or technology provider, we welcome your inquiries.

Travel Agency Integration

Integrate our real-time road insights and compliance tools directly into your client offerings.

Rental Car Collaborations

Ensure your fleet and customers are fully compliant with Swiss road regulations seamlessly.

Tourism Board Promotion

Partner with us to promote regional travel and safe driving practices across Switzerland.

Technology & Affiliate Programs

Explore API integrations or affiliate marketing for mutual growth opportunities.

Discuss a Partnership

Please use a detailed subject line for faster routing.

Support Availability and Response Times

Our dedicated support team is here to assist you during the following hours. We commit to prompt responses to ensure your Swiss road travel is smooth and stress-free.

Standard Support Hours (CET - Central European Time)

  • Monday - Friday: 08:00 - 18:00 CET
  • Saturday: 09:00 - 13:00 CET
  • Sunday & Public Holidays: Closed (Emergency support via email only)

Check current time in Basel: Time in Basel

Response Time Commitments

  • Live Chat: Typically 2-5 minutes
  • Phone Calls: Instant during hours
  • Email Inquiries: Within 4-6 business hours
  • Emergency Email (After Hours): Within 2 hours for critical issues

Note: Our multilingual support ensures you receive assistance in English, German, French, or Italian.

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